1. Shipping Destinations
We are pleased to ship worldwide. Currently, our standard shipping via Australia Post covers the following regions:
Australia
New Zealand
Asia (East, Southeast, South Asia)
United States & Canada
Europe
2. Processing Time
Orders are dispatched from our warehouse in Adelaide, Australia.
Standard processing time: 1–2 business days (Monday–Friday, excluding public holidays in Australia).
You’ll receive an email confirmation once your order has shipped, including tracking details.
3. Shipping Methods, Times & Rates
All times are estimates after dispatch and may vary due to customs processing or carrier delays.
Destination Shipping Service Estimated Delivery Time* Rate (AUD)
Australia - Australia Post Standard Parcel Post 2–8 business days $10 AUD (FREE for orders over $100)
Express Parcel Post 1-4 business days AUD $15
New Zealand - Australia Post International Standard 5–10 business days AUD 10.00
Asia - Australia Post International Standard 7–10 business days AUD $20.00
United Arab Emirates- Australia Post International Standard 7-10 business days AUD $35.00
United States & Canada - Australia Post International Standard 7-10 business days AUD $30.00 - Please Note All US orders include import duties in the final price - no surprise fees at delivery.”
Europe - Australia Post International Standard 7-10 business days AUD 35.00
* Delivery times are approximate and may vary due to customs or local postal conditions.
† If your order is particularly heavy or bulky, shipping rates may differ. Additional charges (such as customs duties or taxes) are the customer’s responsibility.
4. Customs, Duties & Taxes
Prices shown are for shipping only. Import duties, taxes, or other fees imposed by your country’s customs authority are not included and must be paid by the recipient.
We recommend contacting your local customs office for more information.
5. Tracking & Notifications
Once your order ships, tracking information will be emailed to you.
Australia Post provides tracking for all these regions. You can monitor your parcel’s journey via their track & trace tool.
6. Missed Deliveries & Failed Shipments
If a delivery attempt fails, Australia Post may leave a note or return the package to us. Should that happen:
Returned-to-sender shipments will be reshipped once shipping costs are covered.
If we suspect the provided address is incorrect, we will reach out to confirm before resending.
7. Lost or Delayed Packages
If your parcel appears delayed or is marked as lost:
Contact us at hello@abundantbagco.com.
We'll help investigate and initiate a claim with Australia Post on your behalf where applicable.
8. Partial Shipments
On occasion, items in your order may ship separately — you’ll receive separate tracking numbers accordingly.
Additional shipping charges will not be applied for these split shipments.
9. Need Expedited Shipping?
Want your order sooner? We can arrange upgraded services (e.g., Australia Post Express or Courier). Please contact us for availability and a customised shipping quote.
10. Contact Us
If you have any questions about shipping, delivery times, or customs, please reach out:
Email: hello@abundantbagco.com
